Affinity Concierge

Affinity Concierge by MCR Group enhances the standard of personal and professional interactions within various environments through specialised training and service provision.

Our tailored concierge services extend beyond traditional roles to include comprehensive amenity management and innovative engagement solutions, ensuring every interaction adds value and sophistication to your business or residential setting.

THE MCR GROUP SOLUTION

Our Approach

Technology

We utilise cutting-edge technology to streamline services.

Training

We provide comprehensive training to ensure the finest service delivery.

Recruitment

We recruit the best people to represent your building

Why Choose MCR Group

Choose MCR Group for unparalleled concierge service. Our unique approach ensures a consistent, high-quality experience for your clients, tenants, and guests.

SERVICE DETAILS

Affinity Concierge Service Details

  • Classic Concierge

    Traditional concierge services with a modern touch.

  • Amenity Management

    Full oversight of on-site amenities to enhance user experience.

  • Convenience Experiences

    Services designed to simplify life for tenants and guests.

  • Tenant Engagement

    Programs that foster a sense of community and belonging.

  • On-site Amenities

    Seamless management of property features and facilities.

  • In Office Service Solutions

    Custom solutions to enhance workplace efficiency.

  • Guest Meet, Greet, and Escort

    Making every arrival special and professional.

  • Ticketing and Events

    Access to exclusive events and streamlined ticket handling.

  • Strong Building Ambassadors

    Our staff represent your values and brand.

SECTORS WE OPERATE IN

Healthcare

Ensuring compassionate and efficient interactions in sensitive environments.

Retail

Enhancing customer experience with exceptional personal service.

Commercial

Professional and bespoke services for business settings.

Residential

Making residential complexes more welcoming and luxurious.

CLIENT TESTIMONIALS

What our valued clients say about their MCR Group Experience

The innovative, professional and dedicated approach of MCR Group has given JLL the confidence to utilise their ever-growing range of services. Since first using MCR Group a number of years ago, we now avail of many of their services on several of our key properties.

Michael Miland,
Director of Property Management, JLL

MCR Group provide services to Sysco throughout our network of distribution centres. The MCR team are proactive, dependable and a pleasure to deal with. I would have no hesitation in recommending their services.

Shay Dorris,
Director of Facilities Management, Sysco

Partnering with MCR Group for the logistics management of our data centre construction has been a fantastic experience. Their team’s efficiency and organization were pivotal in ensuring the timely delivery and coordination of materials and equipment to the site. They seamlessly handled the complexities of scheduling, site access, and supply chain management, which kept our project on track and minimised downtime. Their attention to detail and proactive approach to problem-solving helped prevent delays and ensured a smooth, streamlined operation. I would highly recommend them to any large-scale project in need of expert logistics support.

Adam Lee,
Project Lead, Winthrop

We have been using MCR Cleaning services for the past several years in Dublin’s main headquarters, AerCap house. They are a reliable and efficient company that meets the high cleaning standards that the team asks for. All the team are professional and accommodating on any request, and we will look forward to working with them in the future. We would highly recommend MCR Group to any company looking to improve its cleaning standards and services.

Daniel Corey,
Portfolio Contracts Manager, CBRE GWS

MCR Group have a longstanding relationship with Walls as one of our most prominent service providers. They are able to provide an excellent service with quality staff across all their divisions. This allows us to have one supplier for all our outsourced requirements.

Adrian Corcoran,
Construction Director, Walls

MCR Group provided exceptional cleaning services for our live data centre project, where precision and minimal disruption were critical. Their team demonstrated a high level of professionalism, working efficiently and safely around sensitive equipment without impacting ongoing operations. They paid close attention to detail, ensuring that all areas were thoroughly cleaned to meet strict hygiene and safety standards. Their ability to adapt to our schedule and deliver consistent, top-quality results made them an invaluable part of our team. I highly recommend them for any complex, live-site cleaning projects.

Joe Brady,
Project Director, John Sisk & Son

MCR Group delivers exceptional commercial and industrial cleaning services for CBRE at Airbnb’s EMEA Headquarters in Dublin. Their eco-friendly approach aligns perfectly with Airbnb’s environmental values, using sustainable practices and innovative technologies like smart apps and AI. This commitment not only enhances client satisfaction but also contributes to a cleaner, safer, and sustainable environment. The MCR team is professional, efficient, and friendly, with a site supervisor who excels in follow-ups and quality checks, ensuring workplace safety. They also manage cleaning for Airbnb events, consistently receiving positive feedback. It’s a pleasure collaborating with such an outstanding team.

Jurate Jazgeviciene,
EMEA Contract Manager for Airbnb, CBRE | Global Workplace Solutions | Ireland, CBRE

The MCR Group team at TikTok, has proven to be a trusted partner, delivering exceptional cleaning standards and addressing on-site issues promptly. Their professionalism, customer service, and deep understanding of our needs ensure they consistently meet TikTok’s high expectations. The cleaning team is particularly attentive, proactive in improving site standards, and always ready to resolve issues swiftly and effectively. The wider MCR Group management also exemplify dedication, particularly during weekend visits, prioritising professionalism and adherence to health and safety. The seamless collaboration between MCR Group teams significantly enhances efficiency and effectiveness

Megan Byrne,
Contract Manager, CBRE | Global Workplace Solutions | Ireland, CBRE

I would recommend MCR Group to any pharmaceutical manufacturer as they understand the practices of GMP cleanroom from a low to high-risk environment. Their staff were trained in accordance with BD Medical expectations and guidelines.

Noel Loughnane,
Process Engineer, Packaging, BD Medical

Having initially given MCR Group an opportunity providing services on a number of contracts, they greatly impressed me. As a result, I was very happy to reward them for their professionalism by awarding them the Cleaning contract on one of our largest shopping centres, The Square Tallaght, along with Athlone Town Centre and MacDonagh Junction Kilkenny. They continue to provide a high-quality solution, their team are extremely professional, reliable and proactive and I would have no hesitation in highly recommending their services.

Ray Geraghty,
Director, Bannon

I have used MCR Group to provide our Data Centres with various soft services, they have provided us with an excellent outsourced solution allowing us to focus on our core business. MCR provide a professional service with excellent customer support throughout.

Robert Bennett,
FM Lead, K2 Data Centres