Innovation

INNOVATION AT MCR

Tailored Solutions for Enhanced Service Delivery

We lead the industry by investing in the latest technology for reporting, monitoring, and staff verification, ensuring that our service is not only measurable and reportable but also provides real-time insights for continuous improvement. Our suite of customised tools delivers enhanced efficiency and transparency across our client sites.

We utilise cutting-edge, paperless solutions and Productivity Management and Communications Tools, designed to streamline operations with customisable, real-time reporting. These innovations empower clients to access essential data and documentation at any time, ensuring exceptional service quality.

MCR Awards & Accolades
At MCR, we take pride in our commitment to excellence, innovation, and sustainable practices across all aspects of our operations. Our dedication has been consistently recognised by leading industry bodies through numerous prestigious awards and accolades. These awards reflect not only our technical expertise and service quality but also our unwavering focus on sustainability and responsible business practices. Each award represents the collective effort of our talented team members who strive daily to exceed expectations and set new standards in our field.

Recent Awards & Recognition

  • Outstanding Security Performance Awards
    • Outstanding Security Team – Patient Support Monitoring Officer Team 2025 (Finalist)
    • Outstanding Security Training Initiative – Healthcare Security Officer Training Programme 2025 (Finalist)
    • Outstanding Security Team 2024 (Winner) & 2023 (Finalist)
    • Outstanding Security Training Initiative – Healthcare Security Officer Training Programme 2024 (Winner) & 2023 (Finalist)
    • Outstanding Security Partnership – MCR Group and University College Dublin 2023 (Finalist)
  • Irish Contract Cleaning Association Awards
    • Irish Contract Cleaning Association “Offices Over 50,001 sq. ft. 2024”
    • Irish Contract Cleaning Association “Offices up to 50,000 sq. ft. 2024”
    • Irish Contract Cleaning Association “Innovation Award 2024”
    • Irish Contract Cleaning Association “Manufacturing 2024”
    • Irish Contract Cleaning Association “Cleaning Operative of the Year (Retail Category) 2024”
    • Irish Contract Cleaning Association “Overall Cleaning Operative of the Year 2024”
    • Irish Contract Cleaning Association “Best Site – Manufacturing Building 2022”
    • Irish Contract Cleaning Association “Best Supervisor – Manufacturing Building 2022”
    • Irish Contract Cleaning Association “Best Innovation – ÍON: MCR’s Sustainability Initiative 2022”
    • Irish Contract Cleaning Association “Best Site – Retail Building over 50,000 sq. ft 2022”
    • Irish Contract Cleaning Association “Best Supervisor – Retail Building over 50,000 sq. ft 2022”
    • Irish Contract Cleaning Association “Best Operative – Retail Building over 50,000 sq. ft 2022”
  • Green Awards
    • Green Awards “Green Financial & Professional Services Award 2026” (Winner)
    • Green Awards “Sustainability Team of the Year 2026” (Shortlisted)
    • Green Awards “Green Financial & Professional Services Award 2024” (Shortlisted)
    • Green Awards “Sustainability Team of the Year 2023” (Shortlisted)
    • Green Awards “Sustainability Team of the Year 2022” (Shortlisted)
    • Green Awards “Professional Services 2021” (Winner)
  • Facilities Management Awards
    • Facilities Management Awards “Excellence in Sustainability 2026” (Winner)
    • Facilities Management Awards “Client and Service Provider Partnership of the Year 2026 ” (Finalist)
    • Facilities Management Awards “Cleaning Service Provider of the Year TFM 2026” (Finalist)
    • Facilities Management Awards “Cleaning Service Provider of the Year TFM 2024” (Winner)
    • Facilities Management Awards “Excellence in Sustainability – Service Provider 2024” (Finalist)
    • Facilities Management Awards “Specialist FM Service Provider of the Year 2024” (Finalist)
    • Facilities Management Awards “Cleaning Service Provider of the Year TFM 2023” (Finalist)
    • Facilities Management Awards “Excellence in Sustainability 2023″ (Finalist)
    • Facilities Management Awards “Specialist FM Service Provider of the Year 2023” (Finalist)
  • Sustainable Business Awards
    • Sustainable Business Awards- “Fit Out Subcontractor of the Year 2025” (Finalist)
    • Sustainable Business Awards- “Sustainable Small Business Award 2024” (Finalist)
MCR CASE STUDY

Productivity Case Study

Revolutionising Management with Technology

Following the pandemic, a multinational faced challenges in upskilling staff, implementing higher training standards, and optimising costs. MCR Group responded with our Productivity Management and Communications Tool, which streamlined eLearning and provided direct access to employee training records.

  • Customised Training Solutions: Streamlined access to eLearning for continuous employee development.
  • Enhanced Reporting Tools: Real-time access to critical data and documentation.
  • Eco-Friendly Initiatives: Reduced travel and lower carbon footprint through online platforms.
  • Rapid Implementation: Quick and cost-effective deployment of management tools.
  • Increased Transparency: Better insights into contract management and operations. Client Outcomes

The tool enabled management to remotely access training modules, reports, health & safety documentation, and staff qualifications, achieving greater transparency and operational efficiency. Implementation was rapid, cost-free, and delivered enhanced visibility over contract management.

CLIENT TESTIMONIALS

What our valued clients say about their MCR Experience

MCR Group have a longstanding relationship with Walls as one of our most prominent service providers. They are able to provide an excellent service with quality staff across all their divisions. This allows us to have one supplier for all our outsourced requirements.

Adrian Corcoran,
Construction Director, Walls

MCR Group provided exceptional cleaning services for our live data centre project, where precision and minimal disruption were critical. Their team demonstrated a high level of professionalism, working efficiently and safely around sensitive equipment without impacting ongoing operations. They paid close attention to detail, ensuring that all areas were thoroughly cleaned to meet strict hygiene and safety standards. Their ability to adapt to our schedule and deliver consistent, top-quality results made them an invaluable part of our team. I highly recommend them for any complex, live-site cleaning projects.

Joe Brady,
Project Director, John Sisk & Son

Partnering with MCR Group for the logistics management of our data centre construction has been a fantastic experience. Their team’s efficiency and organization were pivotal in ensuring the timely delivery and coordination of materials and equipment to the site. They seamlessly handled the complexities of scheduling, site access, and supply chain management, which kept our project on track and minimised downtime. Their attention to detail and proactive approach to problem-solving helped prevent delays and ensured a smooth, streamlined operation. I would highly recommend them to any large-scale project in need of expert logistics support.

Adam Lee,
Project Lead, Winthrop

I have used MCR Group to provide our Data Centres with various soft services, they have provided us with an excellent outsourced solution allowing us to focus on our core business. MCR provide a professional service with excellent customer support throughout.

Robert Bennett,
FM Lead, K2 Data Centres

We have been using MCR Cleaning services for the past several years in Dublin’s main headquarters, AerCap house. They are a reliable and efficient company that meets the high cleaning standards that the team asks for. All the team are professional and accommodating on any request, and we will look forward to working with them in the future. We would highly recommend MCR Group to any company looking to improve its cleaning standards and services.

Daniel Corey,
Portfolio Contracts Manager, CBRE GWS

Having initially given MCR Group an opportunity providing services on a number of contracts, they greatly impressed me. As a result, I was very happy to reward them for their professionalism by awarding them the Cleaning contract on one of our largest shopping centres, The Square Tallaght, along with Athlone Town Centre and MacDonagh Junction Kilkenny. They continue to provide a high-quality solution, their team are extremely professional, reliable and proactive and I would have no hesitation in highly recommending their services.

Ray Geraghty,
Director, Bannon

The innovative, professional and dedicated approach of MCR Group has given JLL the confidence to utilise their ever-growing range of services. Since first using MCR Group a number of years ago, we now avail of many of their services on several of our key properties.

Michael Miland,
Director of Property Management, JLL

MCR Group provide services to Sysco throughout our network of distribution centres. The MCR team are proactive, dependable and a pleasure to deal with. I would have no hesitation in recommending their services.

Shay Dorris,
Director of Facilities Management, Sysco

I would recommend MCR Group to any pharmaceutical manufacturer as they understand the practices of GMP cleanroom from a low to high-risk environment. Their staff were trained in accordance with BD Medical expectations and guidelines.

Noel Loughnane,
Process Engineer, Packaging, BD Medical

The MCR Group team at TikTok, has proven to be a trusted partner, delivering exceptional cleaning standards and addressing on-site issues promptly. Their professionalism, customer service, and deep understanding of our needs ensure they consistently meet TikTok’s high expectations. The cleaning team is particularly attentive, proactive in improving site standards, and always ready to resolve issues swiftly and effectively. The wider MCR Group management also exemplify dedication, particularly during weekend visits, prioritising professionalism and adherence to health and safety. The seamless collaboration between MCR Group teams significantly enhances efficiency and effectiveness

Megan Byrne,
Contract Manager, CBRE | Global Workplace Solutions | Ireland, CBRE

MCR Group delivers exceptional commercial and industrial cleaning services for CBRE at Airbnb’s EMEA Headquarters in Dublin. Their eco-friendly approach aligns perfectly with Airbnb’s environmental values, using sustainable practices and innovative technologies like smart apps and AI. This commitment not only enhances client satisfaction but also contributes to a cleaner, safer, and sustainable environment. The MCR team is professional, efficient, and friendly, with a site supervisor who excels in follow-ups and quality checks, ensuring workplace safety. They also manage cleaning for Airbnb events, consistently receiving positive feedback. It’s a pleasure collaborating with such an outstanding team.

Jurate Jazgeviciene,
EMEA Contract Manager for Airbnb, CBRE | Global Workplace Solutions | Ireland, CBRE